Dutch public transportation companies provide frequent services on buses, trams and trains all over the Netherlands. Therefore, public transport is a great way to travel through and between towns, cities and rural communities. This page offers information on the various ways in which you can get from A to B, and takes you through them, step by step.

Tip

  • Download the 9292 app to plan your journey on any type of public transport!
  • You can also call the general number for information on public transportation: 0900 9292, or visit www.goabout.com for travel advice that includes bus, tram and metro lines
  • In larger cities,  local transportation companies have office windows at the railway station. From here they sell schedules and offer travel advice
  • The VVV tourist office, the municipal offices (gemeentehuis, stadhuis or stadskantoor) can also offer you information on getting around in the Netherlands

THE OV-CHIPKAART

The Netherlands’ public transportation card is called the ‘OV- Chipkaart‘. Here is a list of everything you need to know about it:

  • You can load money onto your OV chipkaart, and use it to travel on all forms of public transport in the Netherlands!
  • There two types of OV-chipkaart: the personal OV-chipkaart and the anonymous OV-chipkaart.
  • The personal OV-chipkaart is a plastic, credit-card shaped public transportation card. It has your photograph on it and contains information about:

– The amount of credit you have

– Whether you have a right to certain reductions

– Whether you are traveling on a public transportation ‘subscription’

– Whether you are traveling with a pass

  • Tourists can buy and top up an anonymous OV-chipkaart, or a disposable OV-chipkaart at:

– the station: at either a customer service desk, or at an NS ticket automat.

– Supermarkets

– News agents

– On the tram/bus

– At the airport

– Through public transportation company.

  • The anonymous card can be used for more than one day and/or longer distances. The disposable card is only valid for single use or a short period of time.

Most Dutch people carry a personal OV-Chipkaart. They make getting around extremely efficient, so buying one is highly recommended!

You can find travel discount products on www.ov-chipkaart.nl. First you must create and account. Next, simply click on English, Reloading, and National Travel Products.

Tip

  • Do not forget to load credit onto the OV-chipkaart before using it! You can do this at the counter of a public transportation company, or at one of the yellow machines at the train station
  • Ticket machines have begun to totally replace ticket windows at some stations. They take either coins, or a bank cards
  • You must have a certain minimum amount of credit on your OV-chipkaart before you are allowed to travel on certain modes of transport
  • Even though you use the same OV-chipkaart to travel by train, bus, tram and metro, you must remember to check out before boarding another type of public transport! So, if you switch from traveling by train to, say, traveling by bus remember to beep your card. In general, this does not apply when you switch trains. That is, unless you change train companies. If you transfer to a regional train company, such as Arriva or Connexxion you will need to check

Side Note

Students are issued a public transportation pass, called the Studenten OV-chipkaart. As a student in the Netherlands, you can choose when you want to travel for free. Your options are:

  • Between Monday morning at 4 A.M. and Saturday morning 4 A.M. With this option, you will also pay a reduced price during the weekends, on holidays and during summer break
  • Between noon on Friday and Monday at 4 A.M. Traveling during the holidays, in the summer break, and on weekdays will also be reduced for you

The choice you make will be marked on the chipkaart and is referred to as the studentenreisproduct.

TYPES OF PUBLIC TRANSPORT

1. BUSES

Most rural communities in the Netherlands are linked by either city buses or regional buses.

  • City buses operate within towns and cities and stop frequently
  • Regional buses take you from town to town and cover considerable distances between stops once they have left a town

Visit www.connexxion.nl to find out which lines operate in your region and to plan your trip. Unfortunately, there is not English language option on this site. So, this is how you use it:

  • On the home page, go to: Waar wil je heen? (Where do you want to go?)
  • Here, you can fill in where you are leaving from: van
  • Next, where you are going to: naar
  • Then, select vertrek (meaning departure time) or aankomst (meaning arrival time)
  • Enter the date and time you wish to depart or arrive
  • Alternatively, you could visit: www.goabout.com. From this site you can download the public transportation schedule for your area (Zoek dienstregeling), or the app: connexxion

2. TRAMS

The tram is another popular mode of public transport in the Netherlands. The simplest way to find out which tram you need to take, is to consult the 9292 app. Read about this in the tip box at the top of the page! If you are not an app person, you can simply ask at your nearest train station. Here are some must-know tram facts:

  • Consult the service schedule at the tram stop to find out how frequently it runs
  • The tram usually runs from 6 AM in the morning until after midnight
  • In order to travel by tram, you will need to have a valid ticket, or OV- chipkaart
  • It is possible to buy a ‘single-use chipkaart’ on the tram, but this may cost more

Passes

If you will be using public transport on four days of the week or more, it might be economical for you to buy a monthly pass. In order to arrange this:

  • Visit a Connexxion booth at the bus station. Bus stations are usually just outside of the train station
  • Ask the clerk at the ticket windows for advise on which pass is right for you. They will be especially helpful if you visit at a time of day when they are not too busy
  • Choose from their wide variety of passes and special tickets. The type of pass you select depends on your age and the kind of traveling you will be doing: frequent or infrequent, long distances or short, alone or in a group, during rush hour or off-peak

3. TRAINS

The Netherlands boasts a dense railway network. It offers frequent services and is the quickest way to travel between city centers. Train carriages are modern, clean and, although many Dutch people complain about delays, the trains usually run on time.

1. High Speed trains

High-speed trains are only a worthwhile option if you intend to travel to a  far-away destination. This is because they still travel at regular speeds through the densely populated areas in the Netherlands, and only pick up speed once they reach France. In other words, don’t count on cutting time by taking the high-speed train from Amsterdam to The Hague!

You may only travel on a high-speed train if you have bought a special and more expensive ticket, and made a reservation. Still, beware! If you inadvertently board the Thalys in Amsterdam to go and visit your friend in The Hague, you could find yourself paying a hefty fine!

Here are a few facts on getting to the Netherlands’ neighboring countries:

  • You can travel by high-speed train (the Thalys or the TGV) from Amsterdam, Schiphol or Rotterdam, to Belgium and (the final destination) Paris.
  • If you are going to Germany or Switzerland, you can take the high-speed ICE train.
  • If you are going to London, there is the Eurostar.

2. Intercity and sprinter trains

Class Options: 

  • On the train, you have a choice between first or second class
  • The large ‘1’ or ‘2’ painted on the outside of the carriage indicates which class it is
  • Traveling first class costs about 50% more 
  • First class trains have a slightly larger seat, in a compartment
  • Second class compartments tend to be much fuller than first class

Ticket Options:

  • Regular train travel is either one-way (enkele reis) or return (retour).
  • You cannot buy ‘paper’ tickets anymore, so you must purchase either an OV-chipkaart or a ‘one-time’ chipkaart.

Timetable and Information: 

You can buy a complete railway timetable at a station, and at most magazine and bookstores. A heavily abbreviated version, which lists the major ‘intercity trains’ will also available. However, it is much easier to simply check your connections online! Visit www.ns.nl. This site offers more than just train schedules. It also includes information, in both Dutch and in English, on how to get to and from the station.

Smoking:

You are not allowed to smoke on trains in the Netherlands. Nope, not even on the balconies. This ban is enforced in all the areas where you might be waiting for, or walking towards, your train. These include: halls, stairs, flyovers, elevators and covered platforms.

Restaurants and cafeterias will continue to have ‘smoking/non smoking’ areas. Covered platforms do also have a designated smokers’ area. It is indicated by a pillar with an ashtray, a ‘smoking’ sign and the word: rookzone.

Inspectors:

It is your responsibility to swpie your OV–chipkaart yourself. Some people manage to elude inspection for a little while. Sooner or later, however, a team of inspectors will suddenly appear in your bus or tram. If you are caught traveling without a swiped OV-chipkaart, you will be fined.

Side Note

You can also use the Public Transportation Bicycle: the OV-Fiets.

4. GREENWHEELS SHARE CAR

One final transport option is the Greenwheels Share Car. You can find Greenwheels Share cars in over 1,700 locations in the Netherlands and in 90 train stations. These include: Amsterdam, The Hague, Rotterdam and Utrecht.

This is how you can hire your car, and what you should know about it:

  • It is possible to get either an individual or a shared subscription, provided that all drivers are at least 18 years of age
  • Gas is included in the fee, and you pay a security deposit of €225
  • If you ‘subscribe’ to a Greenwheels car, it will be parked at a fixed location and will be available for you to use 24 / 7
  • Do not forget to reserve it in advance! You can do this on the website: www.greenwheels.nl, the app or over the phone
  • When you arrange your subscription, you will be issued a personal card. You can use this card to open your car, or you can use your OV-chipkaart
  • The greenwheels website offers plenty more information about to use their app and operate their cars. The site is also in English!
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