Burglaries – How to Avoid Them

This article was originally published in The XPat Journal Winter 2017 Issue

A stranger who’s been through your stuff, who’s taken some of it with him and who has left a path of destruction in his wake. This can have quite an impact on your life. Be aware of the fact that most burglaries are committed in a moment of opportunity – upon discovery of a ‘weak spot’ in your home. So make sure your house is secure; the harder you make it for burglars to get in, the sooner they’ll give up.

The Right Locks

Often, all you have to do is make a few simple modifications to your windows and doors. Any locks and hinges that have the Police Seal of Approval ‘Veilig Wonen’ will ensure that the thief will have to make a considerable effort to get in. If it takes him too long, he’ll give up. This includes security fittings, latches, deadbolts and cylinder guards – so that the lock cylinder cannot be removed or damaged. Be sure you have locks on your window (latches) too.

Discourage Burglars

As mentioned earlier, burglaries are often opportunity-based. If there is clearly no one home, or if the windows or doors are open or poorly secured – then the chances are greater that someone will try their luck. To avoid this, only open those windows that you can keep an eye on, or install metal bars or rods that limit how far the window can be opened – even on higher floors. Also during the day.

Also be sure to secure those parts of the house where burglars could get to work undetected by neighbors or passersby, for instance by using lighting that turns on once it’s dark.

Lighting

Make sure you have lights shining on all doors that can be accessed or seen from the road. A lamp that turns on automatically when it gets dark, is a good idea. Lamps with motion sensors also scare away potential burglars. In order to make sure that the sensor is not de-activated, place the light at a height of at least three meters. And make sure it lights up the face of any visitors, so that you can see whether it’s safe to open the door.

Timers

You can use timers to create the impression that you are home. Either you can program them to go on and off at a fixed time, or you can buy a more luxury model that can be programmed per day. You can also buy devices that connect to your Wi-Fi and that you can use to turn on and off your lights from wherever you are – also abroad. Be sure to light up several rooms, to create the illusion of activity. Timers can also be used to turn on radios.

Combine Measures

Opportunity burglars often use pretty simply tools, such as screwdrivers and crowbars. That is why they hate solid locks – such as those offered by SKB. These locks are awarded stars; the more stars, the more secure they are.

Even better is to install a variety of measures. For example, the combination of a lock and anti-lift pins when the hinges are on the outside. And adapt your security measures to your type of window: sliding or pivoting.

Police Seal of Approval

On www.politie.nl and www.hoeveiligismijnwijk.nl you will find a variety of measures (and combinations thereof) that you can take to reduce the chances of a burglary by up to 90%. They also list popular burglary methods and how you can protect yourself against them.

Vacation

During the holidays, there is an increase in burglaries. Here are a few tips as to what you can do to protect your home.

  • Do not report on social media, twitter or through blogs that you are going away.
  • Close and lock all windows and doors. Remove the keys and put them away.
  • Use dusk-to-dawn lights for access doors.
  • Install timers, in more than one room (a dark house is an invitation).
  • Don’t leave the curtains closed. Leave plants in the window sill.
  • Ask you neighbors to collect your mail and water the plants.
  • Don’t leave a ladder or container in the backyard that can give anyone a leg-up.
  • Place valuables in a safe or give them to someone else to keep for you.
  • Don’t display all your attractive possessions in the living room.
  • Leave a note behind with the telephone number of a contact person for the police, in case of emergency.
  • Prune bushes in the front yard so that your front door and windows remain visible.
  • Always report any burglary.

Don’t drive around with a roof box on your car for days. Burglars who are scouting the area for vulnerable houses will make note of this

An Unusual Situation? Call 112

Also if you are home, keep an eye out on the neighborhood. Do you see someone suspicious? Approach them or call 112. Burglars dislike ‘nosy’ neighbors.

Christmas and New Year’s

We all like to celebrate the seasonal holidays in the company of good friends or family. If you are going away for Christmas or New Year’s Eve, ask your neighbors to keep an eye on your house and give them an extra key. Another prime moment for a quick snatch of your property is when you are lighting fireworks and leave the front door open. Don’t forget the back door! You can find more advice on: www.maakhetzeniettemakkelijk.nl (which translates into: don’t make it too easy).

A Few Additional Tips

Don’t leave the keys on the inside of doors or windows. A small hole is easily drilled, a window pane is easily shattered. Not to mention the convenience of a well-placed mail slot for burglars with a metal wire.

  • Put your possessions out of sight, particularly televisions and computers. Close the curtains at night.
  • Put away (car) keys, cell phones and wallets.
  • Don’t leave the packaging of valuable new purchases on the curb.
  • Don’t attach a tab to your keys with your address on it.
  •  Verify the identity of anyone at your door. And don’t just buzz anyone in, also not if they claim they are there for your neighbors.
  • Ask for the ID of anyone who wants to come in. Countless burglars have managed to talk their way in, in broad daylight, with a good excuse.
  • Never give your bank card’s pin to anyone, even if they say they are with the police or the bank. Your bank card may have been copied or stolen – and your account could be empty in no time.
  • Also garden sheds and rabbit hutches can be used as a leg-up by thieves.
  • Take photographs of your valuables and write your postal code and house number on these. Also mark the brand, series and type number. This will help the police identify your possessions and return them to you.
  • If you have surveillance cameras, be sure to report this to the police if someone has broken into your, or one of your neighbors’, house. This could help find the perpetrators.

Step-by-Step Buyer’s Guide – When Buying a House

It would be nice if the process of buying a house were simply a matter of “yes, I would like that one” and handing over your credit card. Though this may be the case for the top 1% wealthiest people in the world, the rest of us have to make sure we can get a mortgage, that we get the right mortgage, that we can find a house that meets our needs, that we can afford this house, and that we won’t be confronted with unnecessary surprises (claims, easement, structural problems)… to name a few issues.

For this reason, we have developed a short step-by-step buyer’s guide, aimed at preparing you for the various steps you will take when buying your new home – so that you know what to expect and can start taking the necessary measures in the right order.

The Process

When buying a home, you will have to consider the following steps:

  • You contact a mortgage provider, to find out exactly how much mortgage you can take out, whereby you take into account additional expenses involved in the purchase of the home (these are discussed further on).
  • You select a real estate agent, and discuss what you are looking for, what you need and what is realistic.
  • If you have any special wishes regarding the property, make sure your real estate agent and the real estate agent of the seller are aware of this. If they are not, and it turns out your home does not meet these wishes, you cannot hold them accountable for it.
  • You visit property.
  • When you have found a home you like, you discuss all issues such as city council regulations, but also issues such as soil contamination.
  • If you want this home, you can inform your real estate agent of this verbally.
  • You contact your mortgage broker (or bank) again to start the official mortgage application process (which takes 4 to 6 weeks)
  • Your real estate agent will contact the selling party and relay this message.
  • Have a building inspection carried out. If you fail to do this and there is a problem, more likely than not, you will have lost your right to hold the seller accountable.
  • Make the purchase of the house contingent upon its passing the building inspection.
  • The initial verbal agreement you reach with the seller is put in writing in the preliminary purchase contract. A penalty clause is usually included in case the seller or the buyer does not meet his obligations.
  • After being signed by all the parties, the preliminary purchase contract is sent to the civil law notary who deals with the transfer of the title of the house.
  • A three-day ‘cooling-off’ period starts the day after the buyer receives a copy of the signed contract. During these three days, the buyer can cancel the deal without any repercussions and without having to state the reason.
  • The civil law notary inspects the public registers of the Land Registry regarding mortgages and/or attachments with which the property may be encumbered.
  • The transfer of ownership takes place at the civil law notary’s office by means of a deed of transfer that is drawn up by the civil law notary and signed by the seller, the buyer and the civil law notary. You will receive a draft of this deed and of the mortgage deed beforehand. Also your agent will receive these and check them.
  • The agent will check together with you to see whether the house has been vacated, and is in the agreed condition.
  • The civil law notary takes care of the financial settlement of the transaction and ensures that the deed of transfer is entered in the public registers (Land Registry).
  • The transfer then becomes official and you receive the keys of your new house.

Deposit

The deposit on the house is generally 10% of the purchase price – due approximately five weeks after the deal has been made – and arranged by the mortgage advisor or the bank itself by means of a bank guarantee issued by a Dutch banking institution. This deposit is to be paid to a civil law notary and can be part of the financing agreement reached for the purchase of the house.

Additional Costs

The purchase transaction will cost you an additional approximately 5-6%. These include:

  • appraisal fee (expense for having the house officially appraised in order to secure a mortgage)
  • notary costs mortgage deed (hypotheekakte)
  • cadastral registration fee mortgage deed
  • cadastral investigation fee
  • administration fee mortgage deed
  • structural survey of the house
  • bank guarantee fee
  • mortgage commission fee (paid either to the bank or the broker)
  • National Mortgage Insurance – Nationale Hypotheek Garantie
  • transfer tax
  • estate agent fee
  • notary costs for the transfer deed
  • interpreter fees.

Tax-Deductible Costs

The costs listed below are tax-deductible and can be declared (one-time) on your income tax return:

  • notary costs mortgage deed (hypotheekakte) (VAT/BTW)
  • mortgage commission fee (paid either to the bank or the broker)
  • cadastral registration fee
  • cadastral investigation fee
  • appraisal (taxatie) fee
  • administration fee (afsluitprovisie) mortgage deed
  • bank guarantee fee.

Resolutive Conditions

If you need to obtain a mortgage to finance the purchase, any purchase agreement should be made subject to financing. If necessary, other resolutive conditions should be part of the agreement, such as (if applicable) being able to obtain a permit to occupy the real estate, or even more importantly, the option of having a constructional survey carried out.

“Those who own a house and use it as their principal place of residence have to report a certain related amount on their income tax return”

Negotiations

Prices and conditions quoted in the listings for sales and rentals are usually negotiable. In close consultation with the agent, price and conditions will be negotiated with the agent representing the owner. These negotiations can consist of several rounds of verbal bidding and counter-bidding.

Mortgage Expenses Deductible

The most important reason to buy real estate – instead of renting it – is most probably the fact that interest paid on a mortgage is deductible when you use the house as your principal place of residence. The maximum rate of deductibility is now 50%, but this will decrease by half a percent per year, until it reaches 38% in 2041.

Furthermore, mortgage interest is deductible over a maximum period of 30 years, provided the mortgage provides for monthly redemption payments (straight line or annuity), while – starting in 2018 – the maximum amount is 100% of the purchase price. This means that buyers can no longer completely finance the additional expenses related to buying a house by means of the mortgage.

If you decide to take out a higher mortgage than required to finance the purchase of the house itself or for its reconstruction, the related part of the mortgage interest will not be deductible. Other expenses related to the house (such as insurance premiums and, of course, capital repayment) are never deductible.

What Type of Mortgage?

You should seek proper advice on the type of mortgage that is suitable in your situation, particularly in view of the limited period of time during which you may need the mortgage. Do not forget to inform the bank if you are benefiting from the 30%-ruling. If the mortgage is linked to a capital insurance, you may be faced with additional tax consequences. Be sure to get expert advice!

Deemed Rental Value and WOZ-Value

Those who own a house and use it as their principal place of residence have to report a certain amount – related to the home ownership – on their income tax return. This amount is a percentage of the value of the house, and is called the eigenwoningforfait (or deemed rental value). The eigenwoningforfait based on the official value of the house, also known as the WOZ-value, which is determined every year by the municipality. Every year, the owner receives a so-called WOZ-beschikking (WOZ-decision), ‘confirming’ the value of the house, which is used as a basis for determining a number of levies and taxes and has been created in order to rule out the possibility of arbitrariness. The general applicable rate of the eigenwoningforfait is 0.75% of the WOZ-value (a higher rate applies if your house is worth more than € 1.06 million).

The balance of the deemed rental value and the interest can be deducted from your income. You can only deduct your own share in the mortgage.

Preliminary Tax Refund

You can receive a tax refund on the mortgage interest deduction every month by requesting a preliminary negative tax bill from the tax authorities. This is done by means of a special form. The tax authorities will then deposit the refund directly into your bank account.

Useful links
Vereniging Eigen Huis (Dutch Housing Association): www.eigenhuis.nl
NVM (Dutch Association of Real Estate Brokers): www.nvm.nl

Mortgages
http://hypotheekvisie.nl
www.expat-mortgages.nl
www.huis-hypotheek.nl
www.hypotheekshop.nl
www.hypotheker.nl
www.independer.nl
www.mortgagemonster.nl

Three Unique Living Opportunities in The Hague

Living in The Hague means living in the only large Dutch city by the sea! Just a stone’s throw away from the beautiful historic city centre with its stately buildings, you will find more than 10 kilometres of beach and unspoilt dunes. Just 15 minutes on the tram will allow you to breathe in the fresh seaside air and enjoy the sound of the waves. Just one of the reasons that The Hague is such a popular place with people looking for properties. Let’s take a look at three unique new build and transformed property developments currently being realised by leading national developer and builder, VORM, in various parts of The Hague:

De Stadhouders

“De Stadhouders” are named after several important Stadtholders from the 17th century. The project is being constructed right on the border of the popular Statenkwartier and Duinoord city districts, which is one of the most sought-after living and working locations in The Hague. This new residential complex consist of three buildings, one for each of the Stadtholders. The inner courtyard will be transformed into a green and car-free city square. Apartments in the tallest of the three buildings, Frederik Hendrik, are currently up for sale, while the other two buildings will be developed over the next year. In total, 260 new homes are planned in this development, all combining the luxury of a hotel with the relaxation of your own space. The apartments, which are on offer in a range of sizes, are characterised by spacious living areas and beautiful panoramic views of the city and the beach. All feature a Bulthaup kitchen, two bathrooms and have their own parking and storage facilities. Would you like to know more?

Berlagehuis

The beautiful and monumental Berlagehuis in the heart of The Hague is in the process of being completely transformed into a residential accommodation. As a national heritage site, the building benefits from a stunning entrance hall, beautiful communal areas and high ceilings with interesting architectural details. The 57 stunning new homes will preserve the exceptional qualities of the building. Every home will be unique and will be available as town houses, apartments and penthouses. Parking is available on the site. There is even an opportunity for new homeowners to purchase a separate studio or atelier in the building, perfect for people who want to pursue a creative lifestyle or who want to have extra storage space or lay down an extensive wine cellar! Of course, the location of the Berlagehuis in the heart of the city is perfect, as it is close to all amenities. Access to public transport is good and motorway connections are within easy reach. More information can be found here.

Binck Plaats

Binck Plaats (Binck Place) is part of a larger development project in the Binckhorst, situated on the side of Voorburg. The site, which was previously home to a large industrial warehouse complex, is to be transformed into 46 spacious family homes. The homes vary in living space between around 164 m2 and 186 m2 across three or four levels.

The homes lend themselves to a number of divisions, with the ground floor providing ideal work/living spaces, and first floors being offered in a range of depths. Upper floors can be utilised for bedrooms or bathrooms, and properties benefit from gardens up to 15 metres deep. A parking garage is included in the development and homes offer views of the neighbouring waterways and open green spaces. Building is due to start in the middle of 2018 with the properties being delivered towards the end of 2019. Discover more.

VORM, the homemakers

VORM is a national developer and builder. We concentrate on locations where people love to live, both inside and outside of our towns and cities. Lively neighbourhoods, beautiful streets, and beloved architecture all play a role in projects that give people a real feeling of “coming home”. With a focus on sustainable and responsible projects, as well as the possibility of arranging finance and insurance, VORM can help you make your dream of a new home into a reality. If you would like to find out more about one of these unique developments in The Hague, click on the links to register your interest and we will keep you informed on the homes under construction and about open days.

Special Needs Education in the Netherlands

By Annebet van Mameren

In general, the Dutch education system works very well, but because of its unique features and many different types of schools, a lot of international parents have a tough job identifying the right school for their children.

This job is made even tougher if your child needs some extra support in school. In this article Annebet van Mameren from New2nl explains how to find your way in this unfamiliar world.

Inclusive Education

The policies around special needs education drastically changed in August 2014, when the current ‘Inclusive Education’ (Passend Onderwijs) Act took effect. This act dictates that all schools are responsible for providing a suitable learning place for every child. Under the ‘Going to school together again’ (Weer Samen naar School) policy, children with and without special needs should be able to go together to the same schools.

In practice, however, this process is much more complicated and less straightforward than it sounds.

Parents first register their preschooler with a mainstream school, which is obliged to investigate whether they can provide the (external) support this child may need. Regional alliances (samenwerkingsverbanden) consisting of both mainstream schools and special needs (SEN) schools receive their own budgets for educational support.

Not all mainstream schools are equally equipped for, or experienced in, teaching non-Dutch children with special needs, so parents should select the school very carefully. You should ask the school in advance about their previous experiences with providing the specific support your child needs, and how they would handle your specific situation. Also ask for their formal support plan (ondersteuningsplan), which describes their procedures for special needs support.

It is also important to know that the classes at many regular schools have 28 to 30 children, and that additional, external support is often limited to a few hours per week.

If your child already attends a mainstream school, and you suspect they need more learning support, your first point of contact in the school is the IB’er, who is the member of staff who performs the role of care coordinator. He or she can carry out some additional tests or ask for help from an external specialist.

Types of Special Needs Education

If the support required turns out to be too specialised or intensive, the child might be referred to a dedicated special needs school. There are three main types of special needs education: Speciaal basisonderwijs (SBO), and speciaal onderwijs at both primary (SO) and secondary (VSO) levels.

At SBO schools, the pupils follow the same programme and have the same government-set core objectives as regular primary schools. However, the classes at these schools are smaller, which ensures that the children receive more personal attention and tailor-made support. They also get more time to complete primary school (till age 14, instead of age 12).

This type of education especially caters for children who have more serious learning difficulties, a low IQ, or behavioural problems.

At the dedicated special needs schools (speciaal onderwijs), there are four cluster schools based on the type of special needs. Also here, the class sizes are smaller than at regular schools, and the children receive more tailor-made and specialised support and therapies focused on their specific needs. The teachers teach at different levels in the class, and most children follow the regular curriculum.

The speciaal onderwijs schools are divided into the following clusters:

  • Cluster 1 schools are meant for children who are visually impaired or blind
  • Cluster 2 is for children who have serious communication problems (deaf, speech disorder, etc.)
  • Cluster 3 schools welcome children who have cognitive or physical disabilities, or a chronic illness that makes going to school difficult
  • Finally, cluster 4 schools are for children with psychiatric or serious behavioural issues (autism, ADHD, PDD-NOS, ODD, CD, etc.).

These cluster schools often work together in order to provide the most suitable support. Some complications could arise, though, if a child doesn’t fit precisely into one of the clusters. Some extra tests, interviews, and meetings with the parents might then be required.

After a SEN Primary School

After a special needs primary school, a child can go to either a regular secondary school (with extra support, if needed), or a special needs school at secondary level (VSO). A special needs school at secondary level needs to make an educational plan with the child and guide them towards a suitable career.

When a pupil makes enough progress at the special needs school, they may transfer to a regular (primary or secondary) school.

The (Lengthy) Process of Applying for a Special Needs School

If your child grows up in the Netherlands, their development will be routinely monitored by the Consultatiebureau (GGD/OKC), a health clinic for babies and toddlers. In case of any irregularities, they may refer you to a specialist. If needed, this specialist can help you apply for additional support at a mainstream school, or for a special needs school.

In order for your child to be accepted into a special needs school, they should first get a referral, which is issued by the regional alliance in your place of residence. This referral is called a toelaatbaarheidsverklaring (tlv) – literarily translated as ‘permissibility statement’.

Your child will have to go through several observations and tests, and – as their parent – you will be interviewed. It is often a long and tiring process.

Support for International Parents of SEN Children

Support for international parents is available at local and national levels.

A specialised educational consultant (onderwijsconsulent) can assist your family in this process. An onderwijsconsulent is an independent educational specialist who has a lot of experience with SEN children. Parents don’t need to pay for the help of this consultant.

At the bottom of this article, there is a list of some more organisations and support groups that can help you through the process.

If you are arriving in the Netherlands with a child who has already had special needs support, you need to register this with the municipality (Gemeente) during the registration process, so that the appropriate steps can be taken to put adequate support in place. You can try and speed up this lengthy process by arranging as many things as possible prior to your arrival.

Leonardo Schools

There is another type of special needs school that I haven’t mentioned yet: the Leonardo schools for gifted children. Usually they are regular schools that have a dedicated department for gifted children who are offered extra cognitive challenges and subjects. These schools have their own admission criteria.

Special Needs Support in International Schools

Most international schools in the Netherlands (both state-funded and private) work with Special Educational Needs (SEN) teachers. Usually they can only accommodate a limited number of SEN-children a year. You may have to pay for a teaching assistant. Please make sure you understand how this works beforehand.

In the Netherlands, there is only one international special needs school: Lighthouse Special Education, located in The Hague. They specialise in complex behavioural and/or developmental problems.

To conclude, I would like to say that whatever support your child needs and whichever route you take, don’t forget that you are your child’s advocate. Stay in close contact with your child’s teachers, and talk with other parents who are in a similar situation. Be pro-active and make sure to get all the support you are entitled to. You all need to work together in your child’s best interest.

Good luck finding your way!

ABOUT THE AUTHOR
Annebet van Mameren is founder of www.New2nl.com

What are your rights if you’re dismissed?

By Godelijn Boonman

Employment law in the Netherlands offers employees a number of protections against dismissals. Unfortunately, many internationals are unaware of their rights.

Permission

To start, employees with a permanent contract are given very strong protections by the law. An employee with a permanent contract cannot be dismissed without permission from either a judge or the Uitvoeringsinstituut Werknemersverzekeringen (UWV or Employees Insurance Agency.)

Furthermore it is not easy to convince a judge or the UWV to give permission. An employer needs to have reasonable grounds to dismiss someone and also needs to prove that they have tried to move the employee in another role in the company, possibly following retraining.

Fixed term contracts

Permanent or fixed term contracts must abide by the so-called 3/2/6 rule, unless there is a different collective bargaining agreement in place. Since this rule came into effect on 1 July 2015, employers can offer no more than three consecutive contracts, the total duration of these contracts cannot last for more than two years and any break in between the contracts of less than six months is considered continual employment. Any contract exceeding these limits automatically becomes a permanent one.

For example, these rules allow three consecutive fixed-term contracts of eight months each, or two one-year contracts. A period of over six months, e.g. six months and one day, is needed to “break the chain” and allow the parties to start afresh. .

Another change is that the employer must (though there are exceptions) inform a fixed-term employee in writing no less than one month before the end date of the contract about whether the contract is to be extended and, if so, under which conditions. The penalty for failure to give timely notice is monetary compensation equal to the salary for the unobserved period.

Eight grounds for dismissal

There are eight reasonable grounds that an employer can use to justify dismissing an employee on a permanent contract. They are:
1. headcount reduction for business reasons (redundancy)
2. long-term (more than two years disability)
3. frequent and disruptive absence relating to sickness
4. incapacity to perform the contractual work other than for a medical reason
5. serious misbehaviour
6. refusal to perform contractual duties for reasons of conscience (conscientious objections)
7. working relationship that has broken down, provided the impairment is so serious that the employer cannot reasonably be required to continue the relationship
8. other reasons that are of such a nature that it cannot reasonably be expected that the employer should continue the employment relationship.

This list of grounds for termination is exhaustive and the grounds cannot be combined. A judge who decides to terminate an employment contract must select one (and only one) of the eight possible grounds for termination.

Incapacity

The fourth reason for dismissal, incapacity to perform contractual work other than for a medical reason, can only be asserted if (i) the employer has informed the employee of the performance issue in good time; (ii) the employer has taken sufficient steps to enable the employee to improve the performance; and (iii) the underperformance has not been caused by insufficient efforts by the employer to train the employee or by poor working conditions.

Wrongful dismissal?

An employee who has been dismissed without consent in the absence of permission or in breach of a dismissal prohibition may ask the court to annul the dismissal or to award compensation. An employee who has been dismissed pursuant to a dismissal permit may apply to the court for reinstatement or compensation. It is also possible to appeal a court order.

Compensation

Under the new rules, every termination (other than following retirement or for serious cause) – including termination as a result of non-extension of a fixed-term contract that has lasted for two years or longer – will give rise to an obligation to take the applicable notice period into account and to pay the departing employee a transitievergoeding (transition compensation.)

The compensation is equal to 1/6 of the last-earned average month’s pay for the first twenty half-years of service and 1/4 of the last-earned average month’s pay for each additional half-year of service. However, employees aged 50 or above with no less than ten years of service are, until 2020, entitled to half a month’s salary for each half-year of service beyond the age of 50.

Certain expenses that the employer has paid during the final five years of employment with a view to increasing the employee’s employability may be deducted from the transition compensation. Only in extreme cases will the employee be able to claim an additional amount. The government has stressed, and it is widely accepted, that such additional awards should be exceptionally rare.

Negotiation

If an employer does not have a good case  for dismissal, then an employee can of course negotiate a higher transitional compensation. Employees who are facing a wrongful dismissal should take care to exercise this right.

Unemployment

An employee who loses their job is normally eligible for unemployment benefits, which are paid by UWV. The benefits equal 75% of last-earned salary for the first two months and 70% thereafter, in both cases calculated as a percentage of no more than the maximum base. The maximum duration of the benefits varies from three to 24 months, depending on how long the employee has been insured.

Godelijn Boonman is lawyer at GMW advocaten in The Hague.
e-mail: g.boonman@gmw.nl
tel.: +31 70 3615048
www.legalexpatdesk.nl

 

Working in Self Employment

Though most people work directly for an employer, over the past years, a considerable and growing number of people in the Netherlands have chosen to work in self-employment, to the point where, at present, 1.76 million people have self-employment as their main, or only, source of income. Of these, 900,000 are what the Dutch call ZZP-er – Zelfstandige Zonder Personeel, or self-employed persons with no employees.

The percentages show the inevitable entrepreneurial and independent nature of those who work in self-employment. The most important reasons for doing so are: needing a new challenge; wanting to be able to determine for themselves how much work they do and when; always having wanted to work in self-employment; and not liking working for a boss. A smaller group is in self-employment out of necessity: because they lost their job, the atmosphere at work was not good, or because they couldn’t find a job. It is this last category that, starting in 2017, is causing the number of ZZP-ers to shrink. Due to the economic upswing, there is an increase in jobs in employment, while employers are becoming less leery of offering a fixed contract. Also impending legislative changes governing the contracts between clients and freelancers are causing both parties to protect themselves by changing the nature of their collaboration.

As the Netherlands is a country that so easily accommodates self-employment, and that has an economy that is based mostly on the services sector, is an attractive country for also non-Dutch nationals to come and try their luck – be it as an expressly-chosen destination, or as an accompanying partner/spouse. In short, there are plenty of opportunities, practical advantages and tax benefits – but before you get started, there are a few things that are good to know, in order to be well-prepared.

Assistance

First of all, whom do you turn to for information and support? There are several organizations in the Netherlands that can help you along the way.

As a country that accommodates self-employment, and has an economy based on the services sector, the Netherlands is an attractive country to try your luck

Chambers of Commerce: The Chamber of Commerce is a public institution and the information desk can provide you with information on how to start a business, which diplomas you need for your specific line of business, how to write a business plan to be able to finance your ideas and what (zoning) plans your municipality has within the area in which you want to establish your firm.

There are more than 20 regional Chambers of Commerce (Kamers van Koophandel). They register (practically) all companies based in the Netherlands, whether they are of Dutch origin or foreign: public and private limited companies, cooperative societies, mutual guarantee associations, sole traders, partnerships and associations of home-owners. Also private persons who work on a free-lance basis and persons who carry out one of the professions specified on the professions list of the Chamber of Commerce, are obligated to register. The purpose of this registration is to enable third parties to find information on a company – such as who is liable, who can make binding commitments; in other words, the legal structure of a company.

MKB-Nederland: Another institution you can turn to for information is MKB-Nederland (Instituut voor Midden- en Kleinbedrijf), an organization that represents the interests of small and medium-sized companies. Various activities are initiated by this institute, aimed at offering its members relevant knowledge and expertise as well as at improving the general position of small and medium-sized companies.

Other Institutions: Other institutions that can offer you advice are banks and the national tax office. Both have information desks for people who plan to start their own business and can provide you with the information you need. And last, but not least, all major cities have a business desk at the town hall.

 

Proof of Identity

When staring a company, proof of identity will be required when registering with the Chamber of Commerce, as well as an original private bank statement or an original extract from the population register (not older than one month).

The following documents are accepted as valid proof of identity:

a valid travel document (Dutch or foreign passport, European identity card)

  • a valid Dutch driver’s license (a foreign driver’s license will not be accepted)
  • a residence permit issued by the Dutch aliens police
  • a Dutch refugee passport
  • a Dutch aliens passport.

Tip
Enlisting the services of an accountant will help you benefit from the many deductions that apply to you

Setting Up Establishment

There are no specific restrictions for foreign companies who wish to start a business in the Netherlands, nor are there restrictions on the ownership of real estate or on the remission of capital and profits abroad.

There are various ways in which foreign companies can set up permanent establishment in the Netherlands, which we will describe briefly here:

  • branch office
  • eenmanszaak: a one-man business
  • maatschap: partnership – business involving more than one person, usually used by accountants, doctors, etc.
  • vennootschap onder firma (VOF): general or commercial partnership – business involving more than one person, under a common name, each severally liable
  • commanditaire vennootschap (CV): limited partnership with managing and ‘silent’ partners
  • besloten vennootschap (BV): private company with limited liability
  • naamloze vennootschap (NV): (public) corporation.

Branch Office

A foreign company does not require any prior approval from the Dutch authorities to establish a branch office in the Netherlands. It does have to file various details (i.e. name, trade name, objects, manager) and documents (i.e. articles of association) pertaining to the company and the branch office with the Chamber of Commerce. The local manager of the branch office does not have to be of Dutch nationality. Insofar as the obligation to publish the annual report and accounts also applies under the law of the country of formation of the foreign company, these should be filed with the Dutch Chamber of Commerce as well.

Partnership

Under Dutch law, you can set up a partnership with two or more partners: the general partnership (‘VOF’ or vennootschap onder firma) and the limited partnership (‘CV’ or commanditaire vennootschap). The basic difference between these two forms of partnership is the partners’ liabilities. A limited partnership has one or more managing partners (beherende vennoten) and one or more ‘silent’ partners (commanditaire vennoten). The liability of the ‘silent’ partners is limited to the amount of their capital contributions. Each partner in a general partnership is, in addition to the partnership itself, severally liable for the obligations of the company. Under Dutch law, a partnership is similar to a business under single proprietorship, except that there are two or more owners.

Companies with Limited Liability

In the Netherlands, corporate law defines two different types of companies with limited liability: the NV (naamloze vennootschap), which is a public company with limited liability, and the BV (besloten vennootschap), which is a private company with limited liability. The main differences between the two types of companies regard the type of shares, the need for minimum capital, the transfer of shares, the purchase of own shares and financial assistance.

The BV form is particularly suitable for a wholly-owned subsidiary, joint venture companies and family businesses. The NV is suitable for larger companies whose shares may be listed. Ask an accountant, legal or financial advisor or the Chamber of Commerce about the legal and fiscal consequences of the above forms.

Taxes Owed by Self-Employed Persons

If you run your own business you can be held liable for the following:

Self-employed persons who have no employees owe income tax and VAT. Enlisting the services of an accountant will help you benefit from the many deductions that apply to you.

VAT

Those who deliver services and goods in the Netherlands are obligated to charge their customers VAT (Belasting Toegevoegde Waarde or BTW), which they subsequently pay to the tax authorities. The general VAT rates are 21% and 6%. They owe this, no matter whether they (aim to) make a profit or not, the moment an invoice is sent out. To the delivery of goods and services outside the Netherlands, other rules apply.

However, the amount of VAT that you have paid to others who deliver their goods and services to you, can be deducted from the amount of VAT you owe. Those whose ‘VAT income’ does not exceed a certain amount enjoy a full or limited exemption from paying the amount due to the tax authorities.

The amount of VAT due should be reported on the Aangifte omzetbelasting, or Turnover Tax Return, on a regular basis (monthly, quarterly or yearly). This is done online, by means of the so-called electronic, or electronische, Tax Return. The tax authorities issue you a username and a password to do this.

VAR

Until recently, in order to avoid unpleasant (tax) surprises – for you and your client – you requested the tax authorities to issue you a Verklaring Arbeidsrelatie (Statement on Your Labor Relation). This VAR either stated that you were working as an independent person or that you were working as an employee, on the basis of a (fictitious) labor relationship. This way, your clients knew upfront whether or not they would have to withhold wage tax and/or social security contributions on the fee they paid.

This statement has been replaced by standard model contracts, drawn up by the tax authorities, which can be downloaded from their site. These contracts are valid for a period of five years and have been drawn up by the various branch organizations for specific professions. There are three types of model contracts: general model contracts, sector or profession-specific model contracts, and individual model contracts. If you work according to a contract, then your principal will not have to withhold payroll taxes for you. This is not guaranteed, however: if the tax authorities come to the conclusion at a later point in time that you have not, in fact, been working according to such a contract, they may impose a retroactive tax bill.

The implementation phase of this new system will run until January 1, 2018.

Financial Aid and Deductions

The national tax office can tell you about the Tante Agaath-regulation, a scheme that makes it fiscally attractive for private persons to lend money to those who are setting up a business. Of course, you can approach a bank and see what they can do to help you, too.

When it comes to income tax, entrepreneurs enjoy an additional deduction over and above the levy rebate that every taxpayer has a right to every year of € 7,280, irrespective of the actual profits – though it may not exceed them. To this purpose you must prove that you spent at least 1,225 hours over the past tax year working for your own business (if your spouse works for the same company there are additional rules and possible deductions). Those who are starting up a new business (startende ondernemers) have a further deduction, subject to certain conditions, over the first few years of € 2,123. If you are disabled for work and start your own company, you enjoy a generous tax deduction during three of the first five years – subject to certain conditions that you can find on the website of the tax authorities. Furthermore, tax credits are available for investments made in cultural investment funds, green funds and socio-ethical funds.

Diplomas / Permits

Depending on the type of business you want to start, there are a number of diplomas you might need. For most types of businesses, however, no diploma is required. Furthermore, some businesses are subject to a zoning plan, or require a building permit, environmental permit or establishment permit. Before you start your business, you must make sure you obtain the required permits and/or diplomas, for instance by contacting your municipality.

You can ask at the Chamber of Commerce as to what specific (type of) diploma you will need and how or where you can obtain this. If you have obtained a diploma in another country, this diploma can be evaluated by IDW, to see whether it qualifies.

Free-Lancing

There are two ways you can go about free-lancing; either as a self-employed person or through an intermediary agency. In the first case, you can read about some of the rules that apply to you in these paragraphs; in the latter case, you are, in principle, treated as an employee of the intermediary agency for tax purposes.

Side Note
Permits and Citizen Service Number

Every natural person who wants to work in the Netherlands, whether in employment or self-employment, needs to comply with the Dutch entrance requirements set (if any) and must have a Citizen Service Number (burgerservicenummer), for taxation and registration purposes.

Useful links
Chambers of Commerce: www.kvk.nl / ondernemersplein

Institute for Medium and Small-Sized Companies: www.mkb.nl

Tax Authorities: www.belastingdienst.nl, click on Ondernemen, then Onderneming starten

Registered Partnership or Marriage?

This article was originally published in The XPat Journal Autumn 2017 Issue

By Yolanda Bokhorst

Many people who have found the love of their life want to formalize this bond.
In the Netherlands, there are various options available for those who want do this; one of these is the registered partnership. The question arises, however, whether registered partnerships are a wise choice in international situations.

Registered Partnership
The registered partnership was introduced in the Netherlands on January 1, 1998. At the time, it had primarily been created for same-sex partners, in order to allow them to give their relationship a legal basis that was comparable to a marriage. At that time, the option of marriage was not available to them and it wasn’t until April 1, 2001, that people of the same sex could marry.

Difference with Marriage
When the registered partnership was first introduced it differed in a number of legal areas from a marriage – but, following a few legislative amendments, they are now virtually the same, from a legal point of view. The only difference is that, in order to terminate a marriage, you still need to go to the court. A registered partnership can be ended without the intervention of a judge, provided no children were born into this relationship and there are no conflicts between the partners.

Legal Consequences
Once two partners enter into a registered partnership in the Netherlands, the rule of general community property applies. All property and debts of each of the partners become joint property and debts.
This system is about to change, for marriages as well. As of January 1, 2018, all property and debts that the partners/spouses had before their union will remain private property and debts. Also inheritances and gifts will remain private. The rest will automatically become joint property and debts.
In the case of death, the estate of the deceased partner includes his private assets as well as half of the joint assets. Partners automatically become each other’s heir, together with the children of the deceased partner.
In the case of divorce, the joint property and debts must be divided, while one of the partners may have to pay alimony to the other.

Conditions for Partnership
If you set conditions for the partnership you can, for instance, determine that you want to keep your respective assets separate, or that you want to share only a portion of them. You can also differentiate between what happens in the case of death vs in the case of divorce. And you can determine which national law is to apply to your partnership.
Any conditions for the partnership will have to be included in a prenuptial agreement that is to be drawn up by a civil law notary and signed, before the registered partnership is entered into. The deed is then registered with the court, so that the conditions can be invoked against third parties.

Is a Marriage Perhaps Preferable?
If you decide, after a while, that you want to get married instead, you can simply have a registrar convert your registered partnership into a marriage. You will be issued an official document: a deed of conversion. This is only possible, however, if one of the partners has Dutch nationality or lives in the Netherlands. Once the deed of conversion has been drawn up, the registered partnership ends and the marriage begins. It is a seamless conversion.

Registered partnerships and marriage are now virtually the same from a legal point of view

International
Practice has shown that registered partnership can lead to complications in international situations. The most significant ones are:

1. The registered partnership is not recognized
In some countries, registered partnerships are not recognized and have no legal effect. In those countries, the partners are ‘nothing to each other’ – which can have unfavorable consequences for their pensions, fiscal situation, parental authority, alimony and inheritances.

2. The conversion from a registered partnership into a marriage is not recognized
The ‘deed of conversion’ is not seen as a marriage deed, meaning that the marriage that the spouses have now entered into is not recognized either.

3. Which national law applies?
Even if the registered partnership is recognized there can be differences of opinion between the various countries as to which national law applies to it, especially when the partners have not drawn up the conditions for the partnership in which they have chosen an applicable law.

In some countries, the registered partnership is not recognized. In those countries, the partners are ‘nothing to each other

How to Solve This
Sometimes, the only thing the partners can do is dissolve their registered partnership and then get married. However; according to the law, a registered partnership can only be dissolved in case of irreconcilable differences, which is in contradiction with the fact that they are doing this in order to get married…
More serious, however, is the fact, this this is no longer a ‘seamless transition’ into a marriage. A number of weeks generally go by between the end of the registered partnership and the start of the marriage. Should one of the partners pass away in the meantime, the other will inherit nothing. From a legal point of view, the surviving partner is (no longer) the partner and (not yet) the spouse. And should the legal heirs wish to correct this situation and leave everything to the surviving partner, the question remains as to how the tax authorities will view this. It is not at all certain that the low tax rates and high exemptions that apply to partners/spouses will be applied under these circumstances.
Even if the partners include a clause in their will stating that the surviving partner is to be an heir in the intervening period, the fiscal consequences are not clear.

In short, I would advise the following to expats who are considering entering into a registered partnership:
– First find out whether the registered partnership is recognized in your countries of origin or future countries of residence
– Prior to entering into the registered partnership, draw up a prenuptial agreement that includes the conditions for the partnership with a civil law notary who specializes in international matrimonial property law
– Be sure to include which national law is to apply to your registered partnership
– Should you wish to convert your registered partnership into a marriage – knowing that the conversion will not be recognized, meaning that the registered partnership will have to be dissolved – be sure to draw up a will in which you appoint your partner as your heir
– And in general: avoid complications and get married!

ABOUT THE AUTHOR

Yolanda Bokhorst is a deputy civil law notary with Ohmann Notariaat in Wassenaar.
She can be contacted at tel.: 070 – 312 31 31 or by e-mail: yolanda.bokhorst@notariaatohmann.nl

 

www.ohmannotariaat.nl

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How to make sure your kids want to live in NL

By Diane Lemieux, co-author of the book The Mobile Life

In The Mobile Life: a new way of moving anywhere, we describe the process of moving abroad like an expedition. Parents on this family journey to an unknown land are the captains on the ship, each with their own role to play in the success of the mission. Your children are your crew.

We all know intuitively that you have a better chance of succeeding in your mission if your team members support the project: you want everyone rowing in the same direction, and with some level of enthusiasm. But it is never easy to move children from the world they know to a vague promise of a new life elsewhere.

Judging by the streams of happy faces in the international schools in the Netherlands, parents do a great job of helping their kids resettle. Sometimes, we aren’t conscious of the skills and techniques we use for helping our children adjust. Below are four skills borrowed from leadership theory that provide an approach to consciously supporting children through an international move.

  1. Evaluate each child in terms of their motives, perspectives, needs and attitudes to the move. Each has different needs: the age and character of each child will influence how they react to, and how you can help them deal with, the enormity of the change they face with an international move.
  2. Communicate openly with each child individually, and collectively as a family: explain the reasons for the move and the team’s common goal (which should be something like creating opportunities for everyone to have a good life at their new place). Describe the process of change that the family faces, being realistic with the fact that some aspects of the move are good, and others may be less so. Yes, they will miss friends, no, they can’t take their room with them. Most importantly, listen without judgement to their feelings, desires, hopes and fears.
  3. Investigate your new environment, like you would explore a new planet, to find the activities that make each child’s life there worthwhile. What is special about the Netherlands that will make the experience of living here memorable for the rest of their lives? How will their new environment contribute to their growth and development as individuals?
  4. Motivate your children by being a source of answers to question and solutions to problems. Help them be curious about their new home, and, especially with older children, stimulate them to take responsibility for the way they experience their life here.

Remembering that the family is a team also gives a role to children in the success of the expedition. Children are quick learners and may gain a good command of the Dutch language way before you do. They may get a hang of local habits and be able to explain things to you. Using the skills of this team-oriented approach to moving will avoid having a family member turn to you at some point and say ‘I am unhappy and it is your fault because I moved because of you.’ Children may not have control over the decision to move, but they can contribute to the choices about how to move and what the end result looks like.

For more tips and ideas buy the book at www.themobilelife.eu

Diane Lemieux has lived in 11 countries on five continents during which she collected 4 languages, two passports and several cultural identities. She is a journalist and author of four books including The Mobile Life: a new approach to moving anywhere.

Eight Reasons to Draw Up a Will

This article was originally published in The XPat Journal Summer 2017 Issue

 

By Yolanda Bokhorst

I am often asked whether it is really necessary to draw up a will. Isn’t everything already arranged in the law? And when it comes to international situations, don’t we have the European Inheritance Act?

It is a mistake to think that national laws and the European Inheritance Act contain the optimal solution for each individual situation. General rules and regulations by definition do not take into account personal circumstances. Especially in international situations, it is important to draw up a clear will that states what is to happen should you pass away. This will help your heirs avoid a lot of hassle!

Reasons for Drawing Up a Will

1. Including or excluding certain persons
The law contains a certain order in which the persons you leave behind inherit from you. But that is not necessarily the way you want it to be. Sometimes you want your legally appointed heir to receive less – or nothing at all. Or maybe you want to leave something to someone who is not related to you.
Unmarried partners are not automatically heirs. You need a will to leave something to the partner with whom you are living, but to whom you are not married.

2. The position of married partners vs. the children
In the Netherlands, there is the so-called statutory division that applies to spouses and children. The longest-living spouse inherits all property and debts and the children must wait for that spouse to pass away before they get their portion of the estate. The surviving spouse can use up everything, as a consequence of which – for instance – all private property originating from the family of the deceased parent could be gone by the time the second parent dies. Aside from the fact of whether or not this is truly desirable, this system often leads to complications in international situations, as it is a typically Dutch arrangement.

3. Specific arrangements for property located abroad
If you have property that is located outside the EU, then – once you pass away – it is not always clear which inheritance law applies to this property. The national laws of the various countries can be conflicting.
With a clear will, you can determine what is to happen to your house or savings abroad. In practice, the settlement abroad will work out well if there is a testament that clearly states what your intentions are.

4. Appointing a guardian for the under-age children
Should both parents pass away, a guardian will have to raise and represent the children. In your will, you can determine whom this should be. You can also make a list of alternative options, should the initially-appointed guardian not be willing or able to take on the responsibility.

5. Appointing an administrator
An administrator manages the inherited wealth until the children or other heirs have reached a certain age. This helps avoid the situation in which the heirs gain control of the wealth at a very young age. In your will, you can appoint an administrator – and determine until what age of the heirs this will last. You can also determine what the authorities of this administrator are.

6. Fiscal optimizing
If you pass away while living in the Netherlands, Dutch inheritance tax will be due over your worldwide property and assets. Sometimes, property that is located in another country will be subject to inheritance tax in that country as well, which will lead to double taxation.
Though heirs owe inheritance tax in the Netherlands, there are also exemptions that apply to them. The amount of the exemption depends on the relation between the deceased and the heir.
In a will, you can make optimal use of the tax brackets and exemptions. This can help limit the amount of tax due.

7. Avoiding fiscal complications
The European Inheritance Act that entered into force in 2015 has led to a harmonization of the laws applicable to inheritances and their settlement. However, it does not cover inheritance tax. Every country will continue to apply its own rules on inheritance tax. And sometimes, the fiscal rules in one country do not take into account the rules on inheritance of another country. For instance, the Dutch rules on statutory division (mentioned under 2), sometimes result in higher inheritance taxes abroad. A will can help you avoid this type of situation, by declaring the statutory division not applicable and making other arrangements that do not result in this fiscal complication abroad.

8. Appointing an executor
When someone passes away, a lot has to be arranged. To help your heirs do this, you can appoint an executor. This will take a load off their hands. The executor can be a relative, a good friend or a professional executor. They can arrange the funeral, manage the estate, carry out the related administration and take care of the tax returns. They are responsible for the settlement of the estate, so that it can be distributed among the heirs.
Of course, the executor does not have to figure out everything on their own. In the Netherlands, the civil law notary not only draws up and issues the necessary legal statements; they are also an expert who is there to answer any questions the executor may have and to lead him or her through the entire process of settling the estate.

Would you like to know whether your will contains potential ambiguities or complications that can be avoided, and would you like to obtain more information on this topic? Then be sure to make an appointment with a civil law notary who specializes in international inheritance law.

 

ABOUT THE AUTHOR

Yolanda Bokhorst is a deputy civil law notary with Ohmann Notariaat in Wassenaar.
She can be contacted at tel.: 070 – 312 31 31 or by e-mail: yolanda.bokhorst@notariaatohmann.nl

 

www.ohmannotariaat.nl

‘Normal’ Wear and Tear…

This article was originally published in The XPat Journal Winter 2016 Issue

 

‘NORMAL’ WEAR AND TEAR…
Has Many Shades of Grey!

What constitutes ‘normal wear and tear’ when you move out of your house at the end of a lease period? Tenants and home owners can be unpleasantly surprised during their final walk-through to specify any damage caused to the rented premises.

I clearly remember Sam and Holly with their two dogs and three young sons. Six years ago I found them a lovely family home close to the beach for € 3,900 per month. It was a no-nonsense house, in good shape and very suitable for a young family. At first, the owner was apprehensive about the dogs and wanted a deposit of three months’ rent, but I negotiated the amount back to the standard of one month’s rent and included an extra clause in the contract that any damage caused by the dogs would be fully for Sam’s account.

Inspection Report

On the day the contract started, I made a detailed inspection report of the actual state of the house and took pictures of any possible defaults, i.e. nails in the wall, dents on the doors of the fridge, marks and smudges on the walls, stains in the carpets, cracks in the colored glass windows, patches in the grass, holes in the fence and so forth. The owner, a neat and elderly lady, introduced Sam to the property manager and all parties happily signed the inspection report. I felt confident that Sam’s deposit would be secured and reimbursed at the end of the tenancy. Of course he knew that he was liable for any damage caused by themselves and the dogs, but at least things would be clear and manageable. I could not have been more wrong. Six years later Sam called me in distress.
“Monique, I am leaving the Netherlands tomorrow and we had the final check-out with the owner yesterday. She will not reimburse my deposit and I have to pay an extra month’s rent. Is this possible?”
“Did you have a pre-check before your final check-out?” I asked.
“Yes,” he answered, “and nothing major came out. We had to make sure the house was clean and there were a few issues, but the property manager promised to take care of them for me.”
Formally, I don’t deal with check-outs, but Sam sounded quite stressed and I wanted to know what had gone wrong. I promised to meet with the owner and property manager the next day to find out what had happened.

The State of the House

As soon as I stepped into the house I remembered the beautifully-colored glass doors leading from the hall into the corridor. I had advised to have them protected at the time, but her agent had told me that the owner was not interested. The pictures we had taken took six years earlier, showed many small cracks, but now some of the panels were totally shattered. The kitchen counter had a burn mark on it. The contour of a round casserole was still to be seen. The carpet in one of the bedrooms had the exact imprint of an iron in the left corner. Some walls were dirty and the decking on the balcony shimmered with a green slime. The lawn showed big dark patches and I saw some broken tiles on the patio. However, the house was very clean, the oven sparkling, the curtains fresh and the wooden floor polished, although the owner pointedly indicated a few cracks. Fortunately, they were also clearly visible in the pictures I had taken six years earlier. Meanwhile the owner was in tears. She looked at me in shock.

“That is why I wanted three months’ deposit” she cried.

“That is why I wanted three months’ deposit” she cried. “Look at my house, it is totally ruined.”
“Yes, there is some damage,” I replied calmly, “but can you expect a young family to live in a house for six years like staid elderly people? The children run around and play, they cook together in the spacious kitchen and most probably have a morning rush to get everyone to school and work in time. Accidents happen, even to normal people,” I smiled. “But never on purpose. If something happens, tenants pay for any damage they have caused, as long as it is reasonable.”

The owner walked over to the shattered panels of the colored glass doors. “Yes,” I agreed, “that can be a difficult repair, but please note that there were quite a few cracks in them six years ago.” I showed her the pictures on my small computer and she nodded her head reluctantly. “Without proper protection, these cracks can turn into damage and become normal wear and tear, especially after six years. Letting a house is never without risk,” I said firmly. “Tenants pay a fair rent and should be allowed to live in it rather that tiptoe around in their rented property.”

Reasonable Amount

She took me to the kitchen and sighed, pointing at the burned circle of the casserole. “Of course the kitchen counter top has to be renewed,” I responded to her gesture, “but you cannot expect a tenant to replace old for new. This kitchen is more than 10 years old. Sam should pay a reasonable amount of damage compensation towards replacement.”

Upstairs we went. The carpet with the iron burn had not been new when they moved in and had already been stained at the time. Fortunately, there was an extra piece of carpet stored in the cellar, which could be used to replace the mark in the corner. In this case a whole new carpet would not have been reasonable. Last, we ended up in the garden. The lawn needed new patches of grass and the broken tiles on the terrace could easily be replaced. I quickly summed up the damage in my head and expected it to be less than a month’s rent. After six years, the paint job on walls can clearly be considered wear and tear and the glass could possibly be claimed on the insurance. I had advised Sam to take out additional glass insurance at the time, because legally tenants are liable for glass breaking.

Deposit

The deposit is money that belongs to the tenant, but is paid upfront to the owner as a guarantee for payment should there be damage to the rented premises. This money cannot be used at random to renew items that were not new to start with. The owner has to provide an exact specification of the costs and be able to justify the claim. To be able to specify the damage, an inspection report at the beginning and at the end of the tenancy is legally required, but if a conflict arises it is doubtful that the tenant will be able to enforce his rights by law. It is simply a matter of common sense and a civilized attitude when it comes to specifying ‘normal’ wear and tear. Parties will have to settle on an amount of compensation that can be considered within reason.

In my opinion, the deposit should be held by an independent party, but unfortunately this is not legally required in Holland. It is not fair that a tenant should pay for a complete replacement of kitchen units or carpets, wooden floors and other items that would have been replaced anyway after a certain number of years. In that case, what is damage and what is wear and tear? And, most of all, who decides what is what? The law is quite grey in this matter and so was my hair at the end of the discussion with the owner and her agent. I asked for an independent quote on the work and we finally settled for less than a third of the amount she had claimed before. Sam was very pleased and the owner felt reassured, because a new family was waiting to move in next month. I negotiated with her agent that this time she would have to install protection for the colored glass panels once they had been repaired.

All’s well that ends well – thank goodness!

ABOUT THE AUTHOR

Monique Brans is founder of Quality Rentals